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  • Protecting your personal data is important to us.
  • When you interact or use the services of our site (the "Site") we may collect and process information concerning you ("personal data"). This Privacy Policy contains important information on how we process your personal data and about the rights you can exercise on the data processed by our Site. For any doubt or request, please contact us at the dedicated e-mail address

  • Who decides why and how your personal data is processed?
  • The Data Controller of your personal data is SUPERFLUID S.r.l. with registered office in Corso Italia 22, 20122, Milan (Italy), VAT no. 10887110962 ("SUPERFLUID" or the "Company"). 

  • What personal data do we collect?
  • The Company will process the data you provide to us when registering on our Site and purchasing our products, as well as the data automatically collected during your navigation.

    The personal data you provide us

    When you register on our site, we collect your personal data, such as name, surname and date of birth, and your e-mail address, necessary for the creation of the account. To make a purchase on the Site, we can request additional information, such as contact details and the address for shipping the products and any billing, as well as data regarding the payment method. We may also collect additional personal data when you need to contact us or our Customer Care and send us requests concerning the purchase of our products or the use of our services, via e-mail or additional contact channels on the Site. If you decide to subscribe to the Newsletter service, to participate in competitions, loyalty programs, prize transactions and online and social initiatives, we may collect additional information about your account. In this case, specific information will be provided on the processing of your data dedicated to these services.

    Navigation data

    When you browse our site we automatically collect some information, such as your IP address, the date and time of access to our site, the browser you use and information on the operating system of your device, the transmission of which is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could allow users to be identified. We also collect information about your clicks and the pages that you have been shown. You can check our Cookie Policy for detailed information on the cookies installed on our Site. If you use a mobile device, we collect data that identifies your device, the settings and features of the phone as well as the related system activities.

  • Why do we collect your personal data and on what conditions are we entitled to process it?
  • Who do we share your personal data with?
  • Will your data be transferred outside the EU?
  • Your personal data, by virtue of the location of the recipients to whom the data may be communicated, could be transferred outside the European Union, always ensuring compliance with any guarantee to protect your data.

    The personal data collected through the Site may be transferred to some non-EU countries (including Canada and the USA) in relation to specific needs related to the location of some recipients of your personal data, with particular reference to the suppliers of IT assistance services and other services rendered on behalf of the Company. In any case, the Company undertakes to guarantee levels of protection and safeguarding, even of a contractual nature, adequate according to the applicable rules, including the stipulation of standard contractual clauses or the verification of the Privacy Shield certification of the service provider.

  • How long do we keep your data?
  • What rights do you have over your personal data?
  • Changes to this Privacy Policy
  • The Company reserves the right to make changes to this Privacy Policy at any time, giving information on the Site and, if possible, if technically and legally feasible, by sending you communications through one of your contact details that we have. We, therefore, invite you to check this page regularly, referring to the last modified date indicated at the bottom.

    Date of Publication: 31 May 2020

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