- I'm having trouble with your website, what should I do?
- I cannot process the payment, what can I do?
- My discount code is not working
- Could not find what you were looking for?
If you're encountering any issue with our website, please contact us providing as much details as you can about the problem (web browser you’re using, screenshot of any error messages you get).
If you have any difficulty to process the payment, please check the card details you have entered including expiry date, billing address and security code. If all of these are correct your card issuer may have declined your payment. As card issuers do not share this information with us it is advisable that you contact them directly.
For any further information or assistance, please contact us.
If the code doesn't work please double check it has been entered correctly, the expiry date of the code and eligibility.
If you have already checked and are still having issues with the code please contact us.
Contact us whenever you feel.